Terms and Conditions

Important Note: Before placing an order with FoodPe, please carefully read and understand our No Return and Refund Policy. You agree to adhere to the terms outlined below by using our services.

Terms & Conditions

Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the explicit permission of FoodPe (J29 F&B Consultancy LLP). All information displayed, transmitted or carried on FoodPe (J29 F&B Consultancy LLP) is protected by copyright and other intellectual property laws. All rights, including copyright, in this website are owned by or licensed to FoodPe (J29 F&B Consultancy LLP). This site is designed, updated and maintained independently by FoodPe (J29 F&B Consultancy LLP).

The content is owned by FoodPe (J29 F&B Consultancy LLP). You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content available in the website.

Ownership of rights

Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the explicit permission of FoodPe (J29 F&B Consultancy LLP). All information displayed, transmitted or carried on FoodPe is protected by copyright and other intellectual property laws. All rights, including copyright, in this website are owned by or licensed to FoodPe (J29 F&B Consultancy LLP). This site is designed, updated and maintained independently by FoodPe (J29 F&B Consultancy LLP).

The content is owned by FoodPe (J29 F&B Consultancy LLP). You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content available in the website.

Disclaimer

Information, services, names, pictures, advertisements, images and contents are provided “as is” on this web site. FoodPe (J29 F&B Consultancy LLP) expressly disclaims all and any kind of warranties, whether express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Parties using the information provided on this web site may do so after satisfying themselves that the same suits their individual requirements.

FoodPe (J29 F&B Consultancy LLP) uses information voluntarily provided by users to optimise their experience on our web site, whether to provide personalised elements on the site, or to prepare a better future content base in the interests of our users. However, the information contained on this web site is not intended to be, and should not be treated as legal or professional advice.

In no event shall FoodPe (J29 F&B Consultancy LLP) be responsible to any person or entity for any loss or damage, whether direct, indirect, incidental, consequential or otherwise, arising out of access or use or dissemination of information contained on this web site, including, but not limited to, loss of profits, data, or damage to the user’s computer systems. The information, contents, names, images, etc. may be changed, updated, modified and/or improved from time to time without any notice.

FoodPe (J29 F&B Consultancy LLP) shall make all reasonable attempts to eliminate and exclude viruses from this web site. However, FoodPe (J29 F&B Consultancy LLP) does not ensure or accept any liability in respect thereof. Parties using this web site may take suitable precautions before downloading information.

This Disclaimer Clause and any claims arising out of the use of the information from this web site shall be governed by the laws of India and only the Courts in Delhi, and no other Courts, shall have jurisdiction over the same. By accessing this web site, the user accepts this.

Communication

When you visit the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Website feedback, user comments and user generated content

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to food-pe.com on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the “Comments”) shall be and remain food-pe.com (J29 F&B Consultancy LLP) property. Such disclosure, submission or offer of any Comments shall constitute an assignment to food-pe.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, we own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. We will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. food-pe.com is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of ‘spam’. food-pe.com does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Website. You grant food-pe.com the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify food-pe.com and its affiliates for all claims resulting from any Comments you submit. Food-pe.com and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

Use of the Platform

While using our website/services, you shall not host, display, upload, modify, publish, transmit update or share any information which:

  • Belongs to another person and to which the user does not have any right;
  • Is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;
  • Is harmful to child;
  • Infringes any patent, trademark, copyright or other proprietary rights;
  • Violates any law for the time being in force;
  • Deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;
  • Impersonates another person;
  • Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation;
  • Contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;
  • Is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person.

Privacy policy

The Service Provider will use the customer information as shared by the merchant to update and inform the customer through sms, whatsapp and/or email regarding the delivery status of the product and obtain feedback from the customer regarding the said service to improve customer experience with the service provider.

The said information will be used for the purpose of updating the customer with the delivery status of the product and improving our service for the customer.

No Refund Policy

Thank you for choosing J29 F&B Consultancy LLP. We strive to provide the best service possible and ensure client satisfaction. However, due to the nature of our consultancy services, we have established a no refund policy as outlined below:

No Refunds:

All purchases of our consultancy services are final. Once a payment is made, it is non-refundable. We do not offer refunds for any services purchased. No refunds will be provided for any cancellations, regardless of the notice period.

Service Commitment:

Our team is dedicated to delivering high-quality consultancy services. If you have any concerns or issues with the services provided, please contact us at contact@food-pe.com, and we will work diligently to address your concerns.

Exceptions:

We understand that exceptional circumstances can occur, and we may review refund requests on a case-by-case basis. Any decision to issue a refund will be at the sole discretion of J29 F&B Consultancy LLP

By purchasing our services, you acknowledge and agree to this No Refund Policy. If you have any questions or concerns, please do not hesitate to contact us.

Digital Delivery Policy

At J29 F&B Consultancy LLP, we are committed to delivering our consultancy materials promptly and efficiently. This policy outlines the procedures for the digital delivery of any reports, documents, or other materials associated with our consultancy services.

Digital Delivery Methods

  1. Email Delivery: All digital materials, such as reports, documents, and consultation summaries, will be delivered electronically via email. Delivery will be made to the email address provided at the time of engagement or specified during the consultancy service.
  2. Secure Download Links: In some cases, we may provide secure download links for accessing digital materials. These links will be sent to your email address and will remain active for a specified period.

Delivery Time

  1. Processing Time: Digital materials are typically processed and delivered within 7 days after the completion of the consultancy session or as agreed upon during the engagement.
  2. Immediate Access: For certain services, digital materials may be available for immediate access upon completion of the consultancy session.

Notifications and Tracking

  1. Delivery Notifications:
  • Once your digital materials have been sent, you will receive an email notification confirming the delivery. If you do not receive your digital materials within the specified time frame, please contact us at contact@food-pe.com.
  • By engaging with our services, you agree to this Digital Delivery Policy. We appreciate your understanding and cooperation.

Cancellation Policy

At J29 F&B Consultancy, we strive to provide the best possible service to our clients. We understand that sometimes plans change, and we have established the following cancellation policy to accommodate these changes while ensuring the smooth operation of our services.

Cancellation Notice

  1. Notice Period: Clients may cancel their consultancy service by providing a cancellation notice at least one week (7 days)
  2. How to Cancel: To cancel a service, please contact us in writing via email at contact@food-pe.com with your name, service details, and the reason for cancellation.