Important Note: Before placing an order with FoodPe, please carefully read and understand our No Return and Refund Policy. You agree to adhere to the terms outlined below by using our services.
No Refund Policy
Thank you for choosing J29 F&B Consultancy LLP. We strive to provide the best service possible and ensure client satisfaction. However, due to the nature of our consultancy services, we have established a no refund policy as outlined below:
No Refunds:
All purchases of our consultancy services are final. Once a payment is made, it is non-refundable. We do not offer refunds for any services purchased. No refunds will be provided for any cancellations, regardless of the notice period.
Service Commitment:
Our team is dedicated to delivering high-quality consultancy services. If you have any concerns or issues with the services provided, please contact us at contact@food-pe.com, and we will work diligently to address your concerns.
Exceptions:
We understand that exceptional circumstances can occur, and we may review refund requests on a case-by-case basis. Any decision to issue a refund will be at the sole discretion of J29 F&B Consultancy LLP
By purchasing our services, you acknowledge and agree to this No Refund Policy. If you have any questions or concerns, please do not hesitate to contact us.
Digital Delivery Policy
At J29 F&B Consultancy LLP, we are committed to delivering our consultancy materials promptly and efficiently. This policy outlines the procedures for the digital delivery of any reports, documents, or other materials associated with our consultancy services.
Digital Delivery Methods
- Email Delivery: All digital materials, such as reports, documents, and consultation summaries, will be delivered electronically via email. Delivery will be made to the email address provided at the time of engagement or specified during the consultancy service.
- Secure Download Links: In some cases, we may provide secure download links for accessing digital materials. These links will be sent to your email address and will remain active for a specified period.
Delivery Time
- Processing Time: Digital materials are typically processed and delivered within 7 days after the completion of the consultancy session or as agreed upon during the engagement.
- Immediate Access: For certain services, digital materials may be available for immediate access upon completion of the consultancy session.
Notifications and Tracking
- Delivery Notifications:
- Once your digital materials have been sent, you will receive an email notification confirming the delivery. If you do not receive your digital materials within the specified time frame, please contact us at contact@food-pe.com.
- By engaging with our services, you agree to this Digital Delivery Policy. We appreciate your understanding and cooperation.
Cancellation Policy
At J29 F&B Consultancy, we strive to provide the best possible service to our clients. We understand that sometimes plans change, and we have established the following cancellation policy to accommodate these changes while ensuring the smooth operation of our services.
Cancellation Notice
- Notice Period: Clients may cancel their consultancy service by providing a cancellation notice at least one week (7 days)
- How to Cancel: To cancel a service, please contact us in writing via email at contact@food-pe.com with your name, service details, and the reason for cancellation.